Business Office Manager - Alpharetta, GA

Function:
Location: Alpharetta, GA Alpharetta, GA, Alpharetta, GA US
Date posted: 01 Jun 2018
Type:
Job number: 29446
Description

 

 

Our Company

Allegro Management Company is a well-respected leader and expert in the senior living industry with a long-standing reputation of efficiently managing senior communities. Allegro Management Company operates communities throughout Florida, Kentucky, Missouri, and Georgia, with a home office in St. Louis, MO. 

Our Community

What does it mean to be part of a Family?  What every family has in common is the people within it are valuable beyond measure, and vitally important in many ways.  We are proud to introduce Alto to the Allegro family with this distinctive Assisted Living & Memory Care community in Alpharetta.

The Role

The Business Office Manager is responsible for coordinating and managing office and personnel functions for the Community and providing assistance to the Executive Director.

Areas of Responsibility:

  • Post resident payments daily onto the resident's account, prepare deposits (balance cash to posting journal and bank deposits), take deposits to the bank daily, scan and send copies of deposit slips to Love Management Company, assess monthly charges and generate statements. Collect all fees.
  • Account for move-in, move-out, transfer, charges and collections. Collect, compute and enter charges. Send out resident billings. Process refunds and correspondence related to refunds. Charge guest meals, tray service, escort services, additional laundry, and maintenance requests to resident, enter rate changes and verify accuracy of all charges on resident's account.
  • Negotiate for Community goods and services.
  • Oversee and train the Department Heads in the purchase order system, receive invoices and ensure accuracy of purchase order invoices and goods purchased. Code invoices and obtain proper authorization. Enter invoices into computer in a timely and accurate fashion. Train and monitor the Receptionists in the use of the purchase order and vendor files. Develop and maintain vendor relationships. Maintain up-to-date, accurate vendor information, such as addresses, phone numbers, and insurance information.
  • Oversee the guest/employee meal program, tracking cash and preparing deposit to reconcile to daily receipts. Work closely with Dining Services Director to ensure accuracy of monies collected, deposited and coded into computer. Perform weekly and monthly reports for guest/employee meal activity.
  • Hire, train, supervise, schedule, oversee, train and coordinate the activities of the Assistant Business Office Manager and the Receptionists.
  • Oversee and monitor that the Assistant Business Office Manager and the Receptionists are properly accounting for hours worked using time clock badges.
  • Process new hire information, personnel terminations and changes. Compute hours from employee time cards, time sheets and from time clock system. Audit the information and enter into payroll reporting software.
  • Responsible for monthly orientation program for new employees, as assigned.
  • Maintain all personnel records to include vacation, sick leave and personal leave records.
  • Create and maintain current employee records for verification of completed mandatory training and in-service requirements.
  • Answer employee's questions regarding insurance and other benefits or refer to Personnel.
  • Follow Company Policies and Procedures. Assure Policies and Procedures Manual and Forms Manual are current. Participate in the development and updating of Business Office and Front Desk policies.
  • Assures that Receptionists maintain all resident files and an emergency resident call list.
  • Maintain adequate documentation of transactions including complete, accurate and up-to-date files.
  • Provide administrative, marketing and operational support as needed, including coordinating resident move-ins, move-outs and other administrative activities.
  • Establishes the administrative budget for the Community and assist in operating within the Community's budget guidelines.
  • Responsible for maintaining the Community's petty cash funds according to Company Polices and Procedures, as assigned.
  • Responsible for implementing, maintaining and monitoring the Community work order system by training the Department heads in its use according to Company policy and procedures.
  • Report any and all deferred maintenance, vandalism or hazardous situations to the Community Director as discovered and take appropriate action as necessary.
  • Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when on duty.
  • Maintain confidentiality of all pertinent resident, staff or Community information deemed as such.
  • Be watchful of signs that residents are not able to function independently or a change in resident's behavior. Report all signs to the Executive Director following the Company policies and procedures.
  • Assist Receptionist by answering telephone calls and transferring to proper department, taking messages when necessary.
  • Oversee the processing, sorting and distribution of incoming mail.
  • Responsible for ordering, maintaining, and storing all administrative supplies and equipment.
  • Other duties as assigned.

Requirements:

  • High school diploma or equivalent. Some college preferred.
  • Minimum of one (1) year office-related experience preferred.
  • Knowledge of basic accounting principles.
  • Must have working knowledge of appropriate Microsoft Office programs and office equipment (copier, fax, scanner, calculator, etc.).
  • Willingness to attend and pass any state required Assisted Living training or certification.
  • Must possess strong organization/planning, verbal/written, multi-tasking, and time management skills.
  • Must possess/demonstrated decision making, self-motivation, and team work skills.
  • Must attend to detail, be self-motivated and have a sense of teamwork.
  • Must have positive Background Screening, pass a physical having no signs or symptoms of a communicable disease including tuberculosis where required. Freedom from tuberculosis must be documented on an annual basis where required. The Community is a drug free work place; Company employees are subject to adherence to the Company substance abuse policy.
  • Must have a means of transportation.

Allegro Senior Living offers a wide variety of competitive benefit options to meet the needs of each associate.

Allegro is an EOE-(Equal Opportunity Employer) and drug-free workplace.


Allegro Senior Living LLC

Business Office Manager - Alpharetta, GA

 

 

Our Company

Allegro Management Company is a well-respected leader and expert in the senior living industry with a long-standing reputation of efficiently managing senior communities. Allegro Management Company operates communities throughout Florida, Kentucky, Missouri, and Georgia, with a home office in St. Louis, MO. 

Our Community

What does it mean to be part of a Family?  What every family has in common is the people within it are valuable beyond measure, and vitally important in many ways.  We are proud to introduce Alto to the Allegro family with this distinctive Assisted Living & Memory Care community in Alpharetta.

The Role

The Business Office Manager is responsible for coordinating and managing office and personnel functions for the Community and providing assistance to the Executive Director.

Areas of Responsibility:

  • Post resident payments daily onto the resident's account, prepare deposits (balance cash to posting journal and bank deposits), take deposits to the bank daily, scan and send copies of deposit slips to Love Management Company, assess monthly charges and generate statements. Collect all fees.
  • Account for move-in, move-out, transfer, charges and collections. Collect, compute and enter charges. Send out resident billings. Process refunds and correspondence related to refunds. Charge guest meals, tray service, escort services, additional laundry, and maintenance requests to resident, enter rate changes and verify accuracy of all charges on resident's account.
  • Negotiate for Community goods and services.
  • Oversee and train the Department Heads in the purchase order system, receive invoices and ensure accuracy of purchase order invoices and goods purchased. Code invoices and obtain proper authorization. Enter invoices into computer in a timely and accurate fashion. Train and monitor the Receptionists in the use of the purchase order and vendor files. Develop and maintain vendor relationships. Maintain up-to-date, accurate vendor information, such as addresses, phone numbers, and insurance information.
  • Oversee the guest/employee meal program, tracking cash and preparing deposit to reconcile to daily receipts. Work closely with Dining Services Director to ensure accuracy of monies collected, deposited and coded into computer. Perform weekly and monthly reports for guest/employee meal activity.
  • Hire, train, supervise, schedule, oversee, train and coordinate the activities of the Assistant Business Office Manager and the Receptionists.
  • Oversee and monitor that the Assistant Business Office Manager and the Receptionists are properly accounting for hours worked using time clock badges.
  • Process new hire information, personnel terminations and changes. Compute hours from employee time cards, time sheets and from time clock system. Audit the information and enter into payroll reporting software.
  • Responsible for monthly orientation program for new employees, as assigned.
  • Maintain all personnel records to include vacation, sick leave and personal leave records.
  • Create and maintain current employee records for verification of completed mandatory training and in-service requirements.
  • Answer employee's questions regarding insurance and other benefits or refer to Personnel.
  • Follow Company Policies and Procedures. Assure Policies and Procedures Manual and Forms Manual are current. Participate in the development and updating of Business Office and Front Desk policies.
  • Assures that Receptionists maintain all resident files and an emergency resident call list.
  • Maintain adequate documentation of transactions including complete, accurate and up-to-date files.
  • Provide administrative, marketing and operational support as needed, including coordinating resident move-ins, move-outs and other administrative activities.
  • Establishes the administrative budget for the Community and assist in operating within the Community's budget guidelines.
  • Responsible for maintaining the Community's petty cash funds according to Company Polices and Procedures, as assigned.
  • Responsible for implementing, maintaining and monitoring the Community work order system by training the Department heads in its use according to Company policy and procedures.
  • Report any and all deferred maintenance, vandalism or hazardous situations to the Community Director as discovered and take appropriate action as necessary.
  • Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when on duty.
  • Maintain confidentiality of all pertinent resident, staff or Community information deemed as such.
  • Be watchful of signs that residents are not able to function independently or a change in resident's behavior. Report all signs to the Executive Director following the Company policies and procedures.
  • Assist Receptionist by answering telephone calls and transferring to proper department, taking messages when necessary.
  • Oversee the processing, sorting and distribution of incoming mail.
  • Responsible for ordering, maintaining, and storing all administrative supplies and equipment.
  • Other duties as assigned.

Requirements:

  • High school diploma or equivalent. Some college preferred.
  • Minimum of one (1) year office-related experience preferred.
  • Knowledge of basic accounting principles.
  • Must have working knowledge of appropriate Microsoft Office programs and office equipment (copier, fax, scanner, calculator, etc.).
  • Willingness to attend and pass any state required Assisted Living training or certification.
  • Must possess strong organization/planning, verbal/written, multi-tasking, and time management skills.
  • Must possess/demonstrated decision making, self-motivation, and team work skills.
  • Must attend to detail, be self-motivated and have a sense of teamwork.
  • Must have positive Background Screening, pass a physical having no signs or symptoms of a communicable disease including tuberculosis where required. Freedom from tuberculosis must be documented on an annual basis where required. The Community is a drug free work place; Company employees are subject to adherence to the Company substance abuse policy.
  • Must have a means of transportation.

Allegro Senior Living offers a wide variety of competitive benefit options to meet the needs of each associate.

Allegro is an EOE-(Equal Opportunity Employer) and drug-free workplace.

Job Details

Reference # 29446
Posted on 01 Jun 2018
Closes on 01 Jul 2018 08:16
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Location(s) Alpharetta, GA
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